/about // QA10 sp. z o.o. · Katowice 2026 · NVIDIA Inception · AWS Activate

Operations engineering disguised as a consulting firm.

Six people. Five practice areas. One operating system: LSO:ATOM. We don't sell hours. We sell engineered outcomes — with a guarantee that if we don't deliver, we refund part of the contract.

/about/manifesto // the gap in Polish consulting

In Polish 50-person companies, one constant repeats.

The owner knows exactly what they paid for a CNC machine in 2019. Down to the last zloty. They don't know what it costs them today to process a single order. Or a single complaint. Or a single quality check.

That's not their fault. It's a gap in Polish consulting.

/about/name // quantum · atoms · 10

Where the name comes from.

The name QA10 comes from physics, not marketing. Q is quantum. A is atoms. 10 — the number of atoms that form our internal operating framework.

Democritus called it atomos — indivisible. He was wrong by two thousand years. 20th-century physics showed the atom has structure: nucleus, electrons, charges. You can split it — but then it ceases to be an element. It loses identity.

For us, an atom is the smallest unit of operational discipline that preserves repeatability. An audit that skips one step out of ten ceases to be an AIP Audit. A deployment that ends before verification in client data ceases to be a QA10 deployment. Identity lies in completeness, not in a single piece.

Ten such atoms compose LSO:ATOM — our internal framework in which we run the entire company every week.

We built it internally first. Each atom passed through our processes, our financial decisions, our client conversations, and our mistakes before it entered the external offering. Rare in consulting. We ran our own company through the same machine we propose to clients first.

/about/implications // three things

What does this mean for the client? Three things.

  • Every deliverable is verifiable in client data. Every output ends with a number you can check in your ERP, WMS, or bank statement. A process map has minutes and currency. A White Paper has CAPEX valuation and cashflow calculation. A deployment has KPIs measured before and after.
  • Every mistake gets an autopsy. Internal. Named. Documented. With a physical process change that ensures that specific error never recurs. We have an entire doctrine of error management — for us, error is fuel, not shame.
  • Every client project has GO / HOLD / NO-GO gates. If input data is insufficient, we say NO-GO before signing the contract. If mid-deployment the original assumptions prove wrong, we stop — we don't pretend everything is on track.
/about/why-smbs // ABC · Big4 gap · Polish market

Why the Polish SMB market needs this.

SMBs in Poland generate over 67% of private-sector jobs and produce nearly half of GDP (PARP, SMB Sector Report, 2024). Yet productivity per employee is notably lower than the EU average (Eurostat, 2023).

The cause is not one-dimensional. But one ingredient repeats in every audit we run: the absence of Activity-Based Costing. Management at a 50-person company typically does not know the physical cost of processing a single order. Pricing and investment decisions are made on gut feel. That is a massive and invisible cost.

Big4 and strategy consultancies solve this for clients above 100M PLN revenue. Their audit costs around 800,000 PLN and takes six months — not because the problem is hard, but because the provider's cost structure demands it. Polish SMBs can't access that class of ABC. The provider is simply in a different price league.

QA10 fills that gap. The AIP Audit gives a 50-person company the same diagnostic data a Big4 client receives — for 7,500 to 90,000 PLN, in 412 weeks. We deliver a process map with numbers and three solution variants, each with a calculated ROI.

/about/frustrations // methodology · cost sheet · tables

What frustrates us.

Marketing that has no methodology behind it frustrates us.

Digital transformation as a buzzword without a cost sheet frustrates us.

Implementation documents written in prose instead of tables frustrate us.

That's why LSO:ATOM requires one thing: every deliverable must be verifiable in client data. Every single one. No exceptions.

If you sense that your company only superficially knows what its own daily operations cost — let's talk. Thirty minutes, no slides, no commitment. On our side: numbers. On yours: a decision whether it makes sense.

/about/lso-atom // Logical System Operating · 10 atoms

Our operating system. 10 principles, each measurable.

LSO:ATOM differentiates us more than technology. Each atom is an operational principle enforced inside QA10 — translated into every client project. Your team improves because we adopted the same standards internally first.

  1. 01
    State Machine Operational architecture
    Principle

    Every process has a finite set of states. Every state has an unambiguous definition. Every transition is deterministic and logged.

    Applied internally & for you

    Internally: every project has a state machine (kick-off → PM → interviews → ABC → architecture → validation → acceptance). For the client: after deployment every critical process has a state machine + transition monitoring.

  2. 02
    Failover 4H Reliability
    Principle

    Every critical service has an active alternative. Failover ≤4h. No alternative → executive escalation ≤2h.

    Applied internally & for you

    Internally: every productivity tool has a backup stack. For the client: SLA hypercare 4h response on P1 written into the QCare contract.

  3. 03
    Zero-Trust Architecture Security
    Principle

    Default distrust. Every request authorized. Every change logged. Least privilege.

    Applied internally & for you

    Internally: staff access client data only during active project, segmented. For the client: deployments start with NIST SP 800-207 architecture by default.

  4. 04
    Isolated DMZ Zones Security
    Principle

    Environments physically and network-separated: prod / staging / dev / test_external. No shortcuts.

    Applied internally & for you

    Internally: each client has a dedicated workspace with no crossover. For the client: deployments create DMZ zones at infrastructure level, not application level.

  5. 05
    Zero-Touch Production Operations automation
    Principle

    Every production deployment (release, scale event) runs without manual intervention. Manual = post-mortem.

    Applied internally & for you

    Internally: deployments via CI/CD; manual = post-incident exception. For the client: CI/CD from day 1.

  6. 06
    Pricing Precision Client processes
    Principle

    Every service has a price list. Every price list has a cost model (LSO:ATOM cost drivers). Margin = function of value, not hours.

    Applied internally & for you

    Internally: AIP Audit pricing is not negotiated — calculated from a model and published. For the client: we help build an analogous model for their price list.

  7. 07
    Blameless Culture Internal organization
    Principle

    Every incident has a post-mortem. Focus on the system, not the person. The human did not fail — the system allowed the human to fail.

    Applied internally & for you

    Internally: every client-facing mistake has a blameless post-mortem. For the client: we recommend adoption — especially firms with high turnover.

  8. 08
    Absolute Data-Driven Decision process
    Principle

    Every cost, organizational, and technology decision backed by data or marked as hypothesis. Opinion ≠ direction. Numbers ≠ negotiable.

    Applied internally & for you

    Internally: quarterly review based on metrics (utilization, NPS, churn). For the client: recommendations come from client numbers, not best-practice books.

  9. 09
    Margin Dominance Business model
    Principle

    Per-project pricing = function of value + risk + our margin (NOT per man-hour). The client pays for the outcome.

    Applied internally & for you

    Internally: fixed-price + scope-fixed contracts. All services (AIP Audit, Funding Application) on fixed price. For the client: we help redesign contracts — many have legacy T&M and bleed margin.

  10. 10
    Production-Ready, Not Demo-Ready Deployment SLA
    Principle

    Every deployment ends with a production system operating stably in the target environment — not a proof-of-concept presentation.

    Applied internally & for you

    Internally: all our internal tools are production-grade. For the client: SLA with measurable KPIs, data-driven performance foundations — automation enterprise pioneers, standard setters.

/about/team // 6 people · 5 practice areas · direct access

Every client knows their lead from day 1.

No screen of Project Managers. No SDR. Each of us works directly with clients in our area of expertise.

── Practice Areas ──

Executive

  • LSO:ATOM
  • Funding
  • Strategy
  • Organizational Design

Data

  • Bedrock
  • Vertex AI
  • Snowflake
  • dbt

Analysis

  • Six Sigma
  • ABC Costing
  • Process Mining
  • Celonis

Compliance

  • NIS-2
  • GDPR
  • AI Act
  • CIPP/E

Funding

  • FENG
  • Horizon Europe
  • NCBR
  • PARP

Mateusz Jakimów

CEO · AiP Methodology Architect

Transformation Architect and Executive Sales Director. Creator of the AiP (Algorithmic Impact Process) Audit methodology. Leads C-level conversations with Enterprise clients and sets QA10's strategic direction. Software engineering background — process mining, BPMN, custom dev architecture.

in/mateusz-jakimów
signed · LSO:ATOM

Adrianna Kmieciak

COO · LSO:ATOM Creator · EU Funding Lead

Creator of QA10's EU Funding methodology. Holds two roles — VP of the Management Board and head of the analytics practice. Responsible for grant acquisition from EU funds, NCBR, and regional programmes. Creator of the LSO:ATOM operating system.

signed · LSO:ATOM

Antoni Dramiński

Head of Data · Senior Data Engineer

Data Scientist. Leads the data analytics practice: Process Mining on client system logs, predictive models, ERP/CRM/WMS integrations. Supported by a team of specialists whose names remain confidential at client request. 10+ years with Snowflake, dbt, Airflow.

signed · LSO:ATOM

Mateusz Sikora

Senior Analyst · Six Sigma Certified

Six Sigma certified Data Analyst. Responsible for deep process analyses, MUDA classification, and Activity-Based Costing in audits. Works with Adrianna Kmieciak on Growth and Enterprise client projects. Client advocate before Dev/Data — translates business requirements into technical specification.

signed · LSO:ATOM
KS

Kateryna Shepel

Junior Compliance Specialist

GDPR / RODO practitioner — supports QA10 projects on compliance with Polish and European personal data protection law, data processing agreements and compliance documentation. Currently preparing for NIS-2 readiness audits in client projects under management supervision.

signed · LSO:ATOM

Maksymilian Maćkowiak

Architekt Transformacji Cyfrowej

Digital Transformation Architect with experience in designing and implementing strategic digitisation programmes for SME clients. Responsible for client process architecture — from digital maturity assessment through transformation roadmaps to deployment oversight. Bridges business and technical perspectives to build cohesive, data-driven work environments.

signed · LSO:ATOM

Andy Schoeneich

Funding & NGO Specialist · ex-KART S.A. · ex-Administracja Państwowa · Zarząd NGO

Funding & NGO Specialist. Leads the Funding line — grant writing, project execution and settlement. Second line: the dlaNGO platform — AI-driven management tool for NGOs. 12+ years in NGO and communications. Previous: KART S.A., Public Administration, NGO Board (sports club).

signed · LSO:ATOM

Engineering capacity // 2 teams · 31 people · non-compete exclusivity

The six people above are the public QA10 team. Deployments are executed with two developer teams on non-compete exclusivity — 31 people total. Non-compete clause: these teams do not work for our direct competitors or equivalent providers in Poland.

Full developer roster discussed under NDA during pre-sales calls for the Enterprise variant.

/about/locations // HQ Katowice + auditors Poznan / Dabrowa Gornicza

We visit clients. Not the other way around.

QA10 auditors operate in Katowice, Poznan, and Dabrowa Gornicza. We respect company resources — on-site meetings happen after proper online qualification.

Katowice — HQ

ul. Mariacka 37, 40-014 Katowice

Headquarters · Sales · Compliance · Funding.

Poznań — audit

regional auditors

AiP auditors for clients in Wielkopolska and western Poland.

Dąbrowa Górnicza — audit

regional auditors

AiP auditors for clients in Małopolska and northern Silesia.

/about/numbers // QA10 sp. z o.o.

What describes us when we strip away the marketing.

QA10 sp. z o.o. founded
2026
People
6
Proprietary methodology
AiP
EU grants secured
13.9M PLN
Average deployment payback
19 mo.
Hours freed across portfolio
4,944 h/mo

Full registration data: KRS 0001232199 · NIP 9542906279 · REGON 544435060

/about/differentiators // four facts with data

What sets us apart — with numbers.

  • 01

    Audit before deployment — always. Clients who started with an audit have an average payback of 19 months.

  • 02

    SLA with contractual penalties — not on faith. Every QCare contract: 5%/h penalty clause for SLA breach, max 50%/mo.

  • 03

    13.9M PLN in EU grants secured — proprietary Funding methodology.

  • 04

    31 AI/ML developers on exclusivity — in-house R&D team in the Engineering Lab.

/about // technology partnerships

Recognized by industry leaders.

  • NVIDIA Inception Program

    Member of the AI-native startup programme.

  • AWS Activate 2026

    Accepted May 2026.

/about/contact // call with the CEO · 30 min · no commitment

If what you read makes sense — let's talk.

Book a call with the CEO

We don't sell. We diagnose. After 30 minutes you know whether it makes sense to run an audit together.

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  • FAQ /projekty//projekty/#faq
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