Cookie Policy

This Cookie Policy describes the use of cookies and similar technologies on qa10.io. It implements the information obligation under Article 399 of the Polish Electronic Communications Law of 12 July 2024 and Article 13 of the GDPR.

1. What are cookies

Cookies are small text files saved by the browser on the user's end device (computer, phone, tablet) when visiting websites. They can be used to maintain sessions, remember preferences, analyze traffic or for marketing purposes.

This policy also covers other technologies of similar effect — in particular local storage and session storage of the browser.

2. Legal basis

The use of cookies and similar technologies is based on:

• Art. 399(3) of the Polish Electronic Communications Law — for technologies necessary for the service requested by the user, including remembering your decision on visit statistics (no consent required);
• Art. 399(1) of the Polish Electronic Communications Law in conjunction with Art. 6(1)(a) GDPR — for other technologies, including Vercel Web Analytics visit statistics, on the basis of your consent.

3. Browser storage on the current website

QA10's own scripts do not set cookies or write data to session storage. In local storage they save only your decision on visit statistics (the qa10-consent entry: decision, settings version and date). The entry is created only after you click a button in the banner. The decision is valid for 12 months; after that we ask again. You can remove the entry by clearing website data in your browser. The Vercel statistics script does not set cookies or write data to local storage or session storage. These statements do not cover the separate Cloudflare Turnstile component described below. The website does not use cookies for tracking, marketing or profiling.

Cloudflare documents a cookie named cf_clearance for Turnstile's optional pre-clearance. We have not verified which cookies or local storage and session storage entries Turnstile uses in this configuration or their lifetimes; we therefore do not describe this external component as storage-free. Its processing is described in the Turnstile Privacy Addendum.

The page address determines the language version and can contain your search query and selected article topic. The current history entry remembers your selected service, line and option, whether you asked for help choosing, and the number of articles shown, so these choices can return when you use Back.

The website does not copy your name, contact details or enquiry text into this history state, local storage or session storage. These form entries remain within the open page; the website does not save them as a separate draft.

Your browser may retain cached pages or data according to its own settings. It may restore form entries when you return with Back or use autofill. This is a browser feature, not additional draft storage performed by the website.

4. Scripts and external services

We run visit statistics with Vercel Web Analytics, provided by Vercel Inc. (USA). The script loads from the same qa10.io domain and only after you consent. Without consent the script is not loaded. After consent, on each page view the script sends Vercel the page address without query parameters, the address of the page you came from, and your device type, operating system and browser. Vercel determines the country, region and city from the request and recognises a visitor for 24 hours by a hash calculated from request data. It does not store the IP address with the statistics. We see only aggregated reports.

The website does not load advertising scripts or embedded calendars. QA10's own fonts and website assets are served from this website.

The website pages load the widget of the AI agent Q from QA10's server voice.qa10.io. The widget does not use cookies or local storage. The microphone turns on only when you press and hold the button. Details are on the Agent Q page.

A Cloudflare Turnstile script and iframe from https://challenges.cloudflare.com are loaded only on the /contact/ and /pl/kontakt/ pages when the form approaches the viewport or receives focus, to protect the form from spam and automated abuse.

Links to external services, such as social profiles, open services with their own privacy policies. Displaying such a link does not embed that service on the page.

Submitting the form sends your entered data to the website server and then through QA10's own sending server (Postal) in Poland to QA10's mailbox. The Privacy Policy describes this data flow. Before handling the enquiry, our server sends Cloudflare Siteverify the verification token and IP address, not the enquiry text.

5. Browser settings

You can block cookies, delete website data and manage the cache at any time in your browser settings. Instructions are available in your browser's help section.

Language selection does not require cookies. The form requires JavaScript and successful Cloudflare Turnstile verification; blocking this service may prevent submission. You can alternatively email hello@qa10.io directly.

If your browser blocks JavaScript or local storage, the banner may not appear or may appear on every visit. Statistics will not run without your consent.

6. Consent and your rights

We ask for consent to visit statistics in a banner on your first visit. The “Accept” and “Reject” buttons carry equal weight, and refusing does not limit your use of the website. You can change your decision at any time using the “Privacy settings” link in the page footer. Withdrawing consent is as easy as giving it and stops statistics from being sent. We do not use marketing cookies and do not ask for consent to them. If the technologies used change, this policy will be updated and any required consent will be collected before they are activated.

If processing of your data is based on consent, you may withdraw it using “Privacy settings” in the page footer or by writing to hello@qa10.io. Withdrawal does not affect the lawfulness of earlier processing (Art. 7(3) GDPR). The Privacy Policy describes your other rights.

7. Contact and related documents

Detailed information on the processing of personal data is available in our Privacy Policy. For questions about cookies and privacy, please contact us at hello@qa10.io.