Segment 1: Start-up
Characteristics
1–5 employees, 100–200 documents per month, no dedicated departments or max 2–3. The company may not yet have an ERP or CRM. Processes live in founders' heads, Google Sheets, Slack message history.
What we do differently
Most of the work is the auditor's direct presence with the entire team: interviews with every employee, live observation of work, process mapping workshops. Where systems exist (Workspace, Notion) — we extract signals. Where they don't — we reconstruct from conversations.
When to choose
You're growing fast and want to set up processes before scaling starts breaking them. The cheapest insurance against chaos at the 15–20 employee threshold.